Support & Contact
Kudos Smart Swipe™
Have a Question? Ask or enter a search term here.
Browse by Topic
Can I accept Interac™ Debit transactions...
Can I charge a Convenience Fee?
Features and Functions
Can multiple users log into the same acc...
Can I track which device accepted a paym...
How do customers get a copy of their rec...
Is a customer signature required?
How do I customize my receipt to add a l...
interchanging from bberry to iPad
phones that work
How do I get paid?
How long does approval take?
What if my phone is stolen?
Do you require a credit check?
What if I don't have a void cheque?
How do I test the app without a real tra...
will the slice work with the iphone5
Info on fees
Security and Privacy
Do you resell my information?
Processing and Settlements
Are there any restrictions on processing...
How long does it take for transactions t...
Is there a minimum transaction amount?
How do I process a refund?
What happens if a customers card is decl...
Active / Inactive account status guideli...
How do you process cards with a chip?
Why are all my transactions being declin...
I am getting an Invalid Username/Passwor...
Processing Error Codes
FREQUENTLY ASKED QUESTIONS
not registered on network
Can't see my transactions when looking o...
How Can I Tell if the Kudos Desktop Plug...
What are the System Requirements for Kud...
My iOS (iPhone/iPad/iPod) is not reading...
© Copyright 2012 Kudos | All Rights Reserved.
Kudos is an authorized agent of Pivotal Payments
Customer service software
powered by Desk.com
Ask A Question (Public)
Send Us An Email
Support Hours of Operation
Mon-Fri 8:30am-5:30pm EST
a minute ago
an hour ago
a day ago
Invalid characters found